Jane Ford Reflexology
Reflexology IN warwickshire
Jane Ford Reflexology Customer Privacy Policy
Last updated 5/5/24
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone: 07908 516940
Email : janefordreflexology@gmail.com
What information we collect, use, and why.
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Health information (including dietary requirements, allergies and health conditions)
- Photographs or video recordings
- Records of treatements and decisions
- Information relating to compliments or complaints
We also collect or use the following information to provide services and goods, including delivery:
- Health information
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Addresses
- Marketing preferences
We also collect or use the following information for the operation of customer accounts and guarantees:
- Health information
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Location data
- Recorded images, such as photos or videos
- Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Legal obligation
- Legitimate interest:
- the information is vital to be able to treat the client in an holistic bespoke way.
- Vital interests
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are: Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are: Consent
Where we get personal information from: People directly
How long we keep information:
For seven years after last treatment and children’s records until they are 25years old or if 17 when treated, 26 years old.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO at this address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF
Helpline number: 0303 123 1113